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Frequently asked questions

Last updated August 20, 2026 · Updated every 7 days

Everything buyers and retailers ask us most, in plain language. Still stuck? Ask Cove in the corner of any page, or read the Terms of Service and Privacy Policy.

Getting started

What is CompareCove?

CompareCove is an independent price comparison service for practical purchases across Funeral & Memorial, Senior Aid & Mobility, Pet, Stationery, Home & Living, Seasonal and Memorable Moments products. We rank retailer offers by landed cost — the item price plus shipping and, where known, handling — so you can see what you will actually pay.

Do I need an account to compare prices?

No. You can search and compare without signing up. A free account is only needed for a paid membership, saved activity or retailer tools.

How do I search?

Type into the search box on the home page or any category page. Results run automatically as you type and refresh with your filters, sorted by lowest landed cost by default.

Prices and retailers

Where do the prices come from?

Prices come from published retailer listings and from retailers who submit prices directly to us. Approved retailer prices are re-confirmed on a rolling basis so stale entries return to the retailer queue.

Why is a price different at checkout?

Retail prices, promotions, taxes and shipping change frequently and can vary by delivery address. Treat CompareCove figures as indicative and always confirm the final total on the retailer's own site before paying.

What is landed cost?

Landed cost is the item price plus shipping and any known handling fee. It is the fairest way to compare two retailers, because the cheapest sticker price often loses once delivery is added.

Do you earn a commission?

Some outbound retailer links earn CompareCove a commission at no extra cost to you. Commissions never change how we rank offers — ranking is driven by landed cost alone.

Memberships and billing

What do the plans include?

Free shows the two best offers per product. Compare Pro ($8.99/month) shows four offers per product. Compare Pro Annual ($49.99/year) unlocks every remaining retailer offer plus member perks.

Is there a discount for annual?

Yes. Annual works out considerably cheaper than paying monthly. First-time members may also receive a limited introductory discount on the first year.

How is my payment handled?

Payments are processed by Stripe. CompareCove never sees or stores your full card number. Apple Pay and Google Pay are supported on eligible devices.

Can I cancel?

Yes, any time. Your plan stays active until the end of the period you have already paid for, then simply stops renewing.

Do you offer refunds?

If something went wrong with a charge, contact us and we will review it. Full details are in the Terms of Service.

Cove, our assistant

Who is Cove?

Cove is CompareCove's built-in assistant. She can explain landed cost, point you to the right category, summarize buying guides and help you narrow a shortlist.

Is my chat private?

Conversations are used to answer your question and to improve the service in aggregate. Do not share sensitive personal or payment details in chat.

Retailers and affiliation

What is the vendor affiliation program?

The vendor affiliation program lets retailers and brand partners submit prices and product links for their catalog. Approved listings appear in CompareCove results, ranked by landed cost. Affiliates can update prices and re-confirm listings from their dashboard.

How do I list my products?

Create an account, request retailer access, and once approved you can submit prices, shipping costs and product links yourself. Submissions go into a review queue before they appear publicly.

How often must prices be re-confirmed?

Approved prices older than 15 days return to your queue for re-confirmation so buyers only see figures a retailer stands behind.

Accounts, privacy and apps

How do you handle cookies?

We ask for your cookie choice once and remember it on your device. You can read exactly what each category does in the Privacy Policy.

Can I use CompareCove on my phone?

Yes. The site adapts automatically to mobile, and you can install it as an app from your browser's Add to Home Screen option for a full-screen experience.

How do I get help?

Start with Cove in the corner of any page. If you need a human, use the contact route in the Terms of Service and we will follow up.

Ready to compare?

Start with a search, or see what each membership unlocks.